Windows Explorer Oftenly Crash in Windows7

Scalopus+ — Sun, 21 Feb 2010 07:20:34 +0000
I have a problem that Windows Explorer had been crash many times when I explore harddisk directory. I didn’t install new software. I cannot find the root cause of this anomaly issue. Finally, when my Windows got crashed again, I attached explorer.exe to a debugger. Look in Call stack and module loaded.
Code block
'explorer.exe': Loaded 'C:\Windows\explorer.exe'
'explorer.exe': Loaded 'C:\Windows\System32\ntdll.dll'
'explorer.exe': Loaded 'C:\Windows\System32\kernel32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\KernelBase.dll'
'explorer.exe': Loaded 'C:\Windows\System32\advapi32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msvcrt.dll'
'explorer.exe': Loaded 'C:\Windows\System32\sechost.dll'
'explorer.exe': Loaded 'C:\Windows\System32\rpcrt4.dll'
'explorer.exe': Loaded 'C:\Windows\System32\gdi32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\user32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\lpk.dll'
'explorer.exe': Loaded 'C:\Windows\System32\usp10.dll'
'explorer.exe': Loaded 'C:\Windows\System32\shlwapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\shell32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ole32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\oleaut32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ExplorerFrame.dll'
'explorer.exe': Loaded 'C:\Windows\System32\duser.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dui70.dll'
'explorer.exe': Loaded 'C:\Windows\System32\imm32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msctf.dll'
'explorer.exe': Loaded 'C:\Windows\System32\uxtheme.dll'
'explorer.exe': Loaded 'C:\Windows\System32\powrprof.dll'
'explorer.exe': Loaded 'C:\Windows\System32\setupapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\cfgmgr32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\devobj.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dwmapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\slc.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\GdiPlus.dll'
'explorer.exe': Loaded 'C:\Windows\System32\secur32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\sspicli.dll'
'explorer.exe': Loaded 'C:\Windows\System32\propsys.dll'
'explorer.exe': Loaded 'C:\Windows\System32\cryptbase.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\comctl32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\clbcatq.dll'
'explorer.exe': Loaded 'C:\Windows\System32\cryptsp.dll'
'explorer.exe': Loaded 'C:\Windows\System32\rsaenh.dll'
'explorer.exe': Loaded 'C:\Windows\System32\RpcRtRemote.dll'
'explorer.exe': Loaded 'C:\Windows\System32\actxprxy.dll'
'explorer.exe': Loaded 'C:\Windows\System32\sxs.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ntmarta.dll'
'explorer.exe': Loaded 'C:\Windows\System32\Wldap32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\WindowsCodecs.dll'
'explorer.exe': Loaded 'C:\Windows\System32\apphelp.dll'
'explorer.exe': Loaded 'C:\Windows\System32\EhStorShell.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ntshrui.dll'
'explorer.exe': Loaded 'C:\Windows\System32\srvcli.dll'
'explorer.exe': Loaded 'C:\Windows\System32\cscapi.dll'
'explorer.exe': Loaded 'C:\Program Files\Common Files\TortoiseOverlays\TortoiseOverlays.dll'
'explorer.exe': Loaded 'C:\Program Files\TortoiseSVN\bin\TortoiseStub.dll', Binary was not built with debug information.
'explorer.exe': Loaded 'C:\Program Files\TortoiseSVN\bin\TortoiseSVN.dll'
'explorer.exe': Loaded 'C:\Windows\System32\shfolder.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wininet.dll'
'explorer.exe': Loaded 'C:\Windows\System32\normaliz.dll'
'explorer.exe': Loaded 'C:\Windows\System32\urlmon.dll'
'explorer.exe': Loaded 'C:\Windows\System32\crypt32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msasn1.dll'
'explorer.exe': Loaded 'C:\Windows\System32\iertutil.dll'
'explorer.exe': Loaded 'C:\Windows\System32\version.dll'
'explorer.exe': Loaded 'C:\Program Files\TortoiseSVN\bin\libapr_tsvn.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ws2_32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\nsi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\mswsock.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcr90.dll'
'explorer.exe': Loaded 'C:\Program Files\TortoiseSVN\bin\libaprutil_tsvn.dll'
'explorer.exe': Loaded 'C:\Program Files\TortoiseSVN\bin\intl3_tsvn.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcp90.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msftedit.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msls31.dll'
'explorer.exe': Loaded 'C:\Program Files\Common Files\Microsoft Shared\ink\tiptsf.dll'
'explorer.exe': Loaded 'C:\Windows\System32\profapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\xmllite.dll'
'explorer.exe': Loaded 'C:\Program Files\Internet Explorer\ieproxy.dll'
'explorer.exe': Loaded 'C:\Windows\System32\thumbcache.dll'
'explorer.exe': Loaded 'C:\Windows\System32\psapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\shdocvw.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ieframe.dll'
'explorer.exe': Loaded 'C:\Windows\System32\oleacc.dll'
'explorer.exe': Loaded 'C:\Windows\System32\IconCodecService.dll'
'explorer.exe': Loaded 'C:\Windows\System32\networkexplorer.dll'
'explorer.exe': Loaded 'C:\Windows\System32\linkinfo.dll'
'explorer.exe': Loaded 'C:\Windows\System32\StructuredQuery.dll'
'explorer.exe': Loaded 'C:\Windows\System32\winmm.dll'
'explorer.exe': Loaded 'C:\Windows\System32\networkitemfactory.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dtsh.dll'
'explorer.exe': Loaded 'C:\Windows\System32\FirewallAPI.dll'
'explorer.exe': Loaded 'C:\Windows\System32\mpr.dll'
'explorer.exe': Loaded 'C:\Windows\System32\drprov.dll'
'explorer.exe': Loaded 'C:\Windows\System32\winsta.dll'
'explorer.exe': Loaded 'C:\Windows\System32\ntlanman.dll'
'explorer.exe': Loaded 'C:\Windows\System32\davclnt.dll'
'explorer.exe': Loaded 'C:\Windows\System32\davhlpr.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wkscli.dll'
'explorer.exe': Loaded 'C:\Windows\System32\netutils.dll'
'explorer.exe': Loaded 'C:\Windows\System32\BtwNamespaceExt.dll'
'explorer.exe': Loaded 'C:\Windows\System32\rasapi32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\rasman.dll'
'explorer.exe': Loaded 'C:\Windows\System32\BtwNeLib.dll'
'explorer.exe': Loaded 'C:\Windows\System32\Btwapi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msi.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_c46a533c8a667ee7\mfc80.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\msvcr80.dll'
'explorer.exe': Loaded 'C:\Windows\System32\btosif.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_c46a533c8a667ee7\mfc80u.dll'
'explorer.exe': Loaded 'C:\Windows\System32\comdlg32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\winspool.drv'
'explorer.exe': Loaded 'C:\Windows\System32\btwpimif.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\msvcp80.dll'
'explorer.exe': Loaded 'C:\Windows\winsxs\amd64_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_fc42961a63b5a82b\mfc80ENU.dll', Binary was not built with debug information.
'explorer.exe': Loaded 'C:\Windows\System32\bthprops.cpl'
'explorer.exe': Loaded 'C:\Windows\System32\wintrust.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wshbth.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wpdshext.dll'
'explorer.exe': Loaded 'C:\Windows\System32\PortableDeviceApi.dll'
'explorer.exe': Loaded 'C:\Program Files\UltraMon\RTSUltraMonHook.dll'
'explorer.exe': Loaded 'C:\Windows\System32\PortableDeviceTypes.dll'
'explorer.exe': Loaded 'C:\Windows\System32\EhStorAPI.dll'
'explorer.exe': Loaded 'C:\Windows\System32\npmproxy.dll'
'explorer.exe': Loaded 'C:\Windows\System32\fundisc.dll'
'explorer.exe': Loaded 'C:\Windows\System32\atl.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msxml6.dll'
'explorer.exe': Loaded 'C:\Windows\System32\fdProxy.dll'
'explorer.exe': Loaded 'C:\Windows\System32\fdWCN.dll'
'explorer.exe': Loaded 'C:\Windows\System32\WcnApi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\fdWNet.dll'
'explorer.exe': Loaded 'C:\Windows\System32\IPHLPAPI.DLL'
'explorer.exe': Loaded 'C:\Windows\System32\winnsi.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dfscli.dll'
'explorer.exe': Loaded 'C:\Windows\System32\browcli.dll'
'explorer.exe': Loaded 'C:\Windows\System32\WSHTCPIP.DLL'
'explorer.exe': Loaded 'C:\Windows\System32\wship6.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dnsapi.dll'
'explorer.exe': Loaded 'C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL'
'explorer.exe': Loaded 'C:\Windows\System32\rasadhlp.dll'
'explorer.exe': Loaded 'C:\Windows\System32\SearchFolder.dll'
'explorer.exe': Loaded 'C:\Windows\System32\MMDevAPI.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wdmaud.drv'
'explorer.exe': Loaded 'C:\Windows\System32\ksuser.dll'
'explorer.exe': Loaded 'C:\Windows\System32\avrt.dll'
'explorer.exe': Loaded 'C:\Windows\System32\AudioSes.dll'
'explorer.exe': Loaded 'C:\Windows\System32\mssprxy.dll'
'explorer.exe': Loaded 'C:\Windows\System32\msacm32.drv'
'explorer.exe': Loaded 'C:\Windows\System32\msacm32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\midimap.dll'
'explorer.exe': Loaded 'C:\Windows\System32\FWPUCLNT.DLL'
'explorer.exe': Loaded 'C:\Windows\System32\dhcpcsvc.dll'
'explorer.exe': Loaded 'C:\Windows\System32\dhcpcsvc6.dll'
'explorer.exe': Loaded 'C:\Windows\System32\PhotoMetadataHandler.dll'
'explorer.exe': Loaded 'C:\Program Files\Windows Photo Viewer\PhotoViewer.dll'
'explorer.exe': Loaded 'C:\Windows\System32\wtsapi32.dll'
'explorer.exe': Loaded 'C:\Windows\System32\d3d9.dll'
'explorer.exe': Loaded 'C:\Windows\System32\d3d8thk.dll'
'explorer.exe': Loaded 'C:\Program Files\Windows Photo Viewer\PhotoBase.dll'
'explorer.exe': Loaded 'C:\Program Files\ThinkPad\Bluetooth Software\BTKeyInd.dll'
'explorer.exe': Loaded 'C:\Windows\System32\zipfldr.dll'
'explorer.exe': Loaded 'C:\Program Files\LinkShellExtension\HardlinkShellExt.dll'
'explorer.exe': Loaded 'C:\Program Files\7-Zip\7-zip.dll', Binary was not built with debug information.
'explorer.exe': Loaded 'C:\Windows\System32\devrtl.dll'
'explorer.exe': Loaded 'C:\Windows\System32\userenv.dll'
Unhandled exception at 0x7704f274 in explorer.exe: 0xC0000005: Access violation reading location 0xffffffffffffffff.
 
Call Stack
===================
>	ntdll.dll!000000007704f274()
 	[Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
 	ntdll.dll!0000000077032163()
 	propsys.dll!000007fefbc12dbe()
 	propsys.dll!000007fefbc12d46()
 	propsys.dll!000007fefbc042aa()
 	propsys.dll!000007fefbc0437f()
 	propsys.dll!000007fefbc12b67()
 	propsys.dll!000007fefbc0472f()
 	shell32.dll!000007fefd54ea3b()
 	shell32.dll!000007fefd5192ec()
 	shell32.dll!000007fefd5ff4e3()
 	ExplorerFrame.dll!000007fef65909eb()
 	ExplorerFrame.dll!000007fef658ed13()
 	ExplorerFrame.dll!000007fef656b70c()
 	shell32.dll!000007fefd7c7e3c()
 	shell32.dll!000007fefd68f005()
 	shell32.dll!000007fefd53e58a()
 	shlwapi.dll!000007fefe973a7f()
 	ntdll.dll!000000007701f8eb()
 	ntdll.dll!0000000077019d9f()
 	kernel32.dll!0000000076dff56d()
 	ntdll.dll!0000000077033281()
Now, I found temporary workaround. First, my explorer.exe get integrity check with the other. the explorer.exe MD5 has the same string mean that my explorer.exe is original and doesn’t infected by any virus. Some comments tell to fork new explorer process. I do it and it return the better result.
At this time, my Windows Explorer has no more crash. but if it crash, it will terminate only process which handle that windows and not impact to all opened windows.
For anyone who has the same problem…. you can try
Folder Option > Launch folder windows in separate process.
Hope these will be your workaround.
My Systems: Windows7 x64.
จอมยุทธ์.เน็ต » win7×64

Windows Explorer Oftenly Crash in Windows7
